KKitchen Picks Hub

Recall

Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards

Recall number 24171 · announced March 2024

Products
  • Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets
Units
  • About 440,500
Hazard (CPSC wording)
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
Remedy (CPSC wording)
Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
Remedy option
  • Refund
Injuries reported to CPSC
  • There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.
Who sold it
  • Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
Manufacturers / importers

Not stated in this recall notice.

Country of manufacture
  • China
Consumer contact (CPSC)

Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on "Metallic Mug Recall" at the bottom of the page for more information.

A row of mugs and tumblers on an open kitchen shelf
Illustration: a kitchen counter in the setting these Drinkware recalls concern. It shows the setting, not any recalled product.

Recall description (CPSC)

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

If you own a recalled product, stop using it and follow the remedy above.

Read the official CPSC notice for recall 24171 →

Record id 24171 (CPSC recall number). Data month: March 2024. Source: U.S. Consumer Product Safety Commission recall notices (SaferProducts.gov recall API). Fetch date 2026-09-27.